Card Services Representative

Posted on: December 10, 2021 • Category: (none)

Apply By: January 31, 2022
No. of Jobs: 1
Job Type: Part-Time
Pay Type: Hourly
Education: High School

Adam Laymon
Phone 1: 6206941133
https://www.datacenterinc.com/team/careers/card-services-representative-i
Data Center Inc.
20 W 2nd Ave
Hutchinson, Kansas, Kansas 67501
United States
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Qualifications:

Position Requirements & Skills: High School Diploma; Associates degree in Accounting preferred or equivalent work experience. Two years work experience in an office environment in an accounting clerk capacity, or completion of post-secondary business/accounting courses. Banking experience preferred. Intermediate working of computer operation and software use including Word and Excel. Proficiency in composing business letters, mailings, creating and maintaining spreadsheets. Basic understanding of financial data processing principles and processes. Effective and pleasant verbal communication style and skill. Effective typing/data-entry skills at a minimum of 30 wpm. Highly accurate and efficient 10-key skills. Intermediate PC operation and word-processing and spreadsheet software/application utilization proficiency, particularly Microsoft Office applications and Windows. Strong documentation and written communication skills. Effective and appropriate verbal, face-to-face and written communication skills. Strong planning, coordination, time management, and organization skills.

Responsibilities:

Dispute Resolution Review dispute documentation received from banks for accuracy. Code the dispute for the proper chargeback reason. Enter dispute either in the FIS portal or the appropriate network for pinned transactions. Settle dispute with either funds are passed or denied Updates the Chargeback Ledger Provide second level support for dispute questions. Open support tickets with vendors and participates in vendor calls. Responds to client financial institution questions/concerns in a timely manner.

Other Information:

The Card Services Representative I is responsible for dispute resolution; daily entering and settling of VISA and MC chargebacks and other pin-based transactions in the respective networks. This is a part-time position.

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