Administrative Associate III - Health Department

Job Objectives: Comply with HIPAA Privacy and Security laws. Ensure client confidentiality while providing clerical support to various areas within the department. Cover seasonal clinics, off-site clinics, vacations, sick days, breaks, maternity leaves, and heavy workloads. Responsible for all data entry aspects for multi clinic rosters. Present excellent customer service with compassion, integrity, and accountability. Professional communication skills and teamwork within department. Flexible work schedule. Essential Job Functions: Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers and management. Comply with all countywide and departmental policies and procedures. Comply with HIPAA Privacy and Security laws and Need to Know Rule. Responsible for updating Daisey Clinical Data Forms for clients at check in. Responsible to maintain current and accurate data on all client services (Check In/Out process). Responsible for accurate and efficient encounter entry for all client services. Collect payments, make correct change, and balance drawer. Routine collection, completion, and organization of necessary forms/data entry for patient services. Schedule appointments appropriately (correct clinic/appointment slots). Determination of legal documents at check in (Legal Name Changes, Foster Care, Adoption Decree and Divorce Decree). Accountable for obtaining current Sliding Scale proofs and eligibility at check in (Check stubs, Tax Returns, Benefit Letters, and Self Declaration). Verification of third party pay contracts and correct data entry for billing purposes. Work with Fiscal Associate/Back-up Clerk on verification/eligibility of private insurance. Verify eligibility of medical cards on KMAP and/or work with Back-up Clerk on coverage. Maintain records: retrieve, assemble, and file charts. Prepare charts for upcoming appointments and file forms in appropriate order. Responsible for department(s) meeting minutes. Clerical relief for breaks, lunches, vacations and other department(s) needs. Responsible for obtaining a signed Release of Information form per client/parent request for sharing of health information. Knowledgeable in obtaining legal signatures on required forms. Responsible for delivery of incoming labs/records to appropriate departments in timely manner for review process. Assist with annual purge of records. Operate all job-related machinery, equipment, tools and other aids as required, necessary, or needed in the performance of these job functions. Assist with CPR training/classes. Assist with off-site visits/clinics as time allows or for special needs.